Symantec SGS 360 (10224331) Firewall

Symantec SGS 360 (10224331) Firewall Owners Manuals, User Guides, Instructional Help Documents & Operating Information - SGS300_WirelessImpl.pdf

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Symantec™ Gateway Security 300 Series Wireless Implementation Guide Supported models: Models 320, 360, and 360R

Symantec™ Gateway Security 300 Series Wireless Implementation Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version 1.0 Part number: 10224358 March 1, 2004

Copyright notice Copyright  1998–2004 Symantec Corporation. All Rights Reserved. Any technical documentation that is made available by Symantec Corporation is the copyrighted work of Symantec Corporation and is owned by Symantec Corporation. NO WARRANTY. The technical documentation is being delivered to you AS-IS and Symantec Corporation makes no warranty as to its accuracy or use. Any use of the technical documentation or the information contained therein is at the risk of the user. Documentation may include technical or other inaccuracies or typographical errors. Symantec reserves the right to make changes without prior notice. No part of this publication may be copied without the express written permission of Symantec Corporation, 20330 Stevens Creek Blvd., Cupertino, CA 95014.

Trademarks Symantec, the Symantec logo, and Norton AntiVirus are U.S. registered trademarks of Symantec Corporation. LiveUpdate, LiveUpdate Administration Utility, Symantec AntiVirus, and Symantec Security Response are trademarks of Symantec Corporation. Other brands and product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. Printed in the United States of America. 10 9 8 7 6 5 4 3 2 1

Technical support As part of Symantec Security Response, the Symantec global Technical Support group maintains support centers throughout the world. The Technical Support group’s primary role is to respond to specific questions on product feature/ function, installation, and configuration, as well as to author content for our Web-accessible Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering as well as Symantec Security Response to provide

Alerting Services and Virus Definition Updates for virus outbreaks and security alerts. Symantec technical support offerings include: ■

A range of support options that give you the flexibility to select the right amount of service for any size organization



Telephone and Web support components that provide rapid response and up-to-the-minute information



Upgrade insurance that delivers automatic software upgrade protection



Content Updates for virus definitions and security signatures that ensure the highest level of protection



Global support from Symantec Security Response experts, which is available 24 hours a day, 7 days a week worldwide in a variety of languages for those customers enrolled in the Platinum Support program

Advanced features, such as the Symantec Alerting Service and Technical Account Manager role, offer enhanced response and proactive security support Please visit our Web site for current information on Support Programs. The specific features available may vary based on the level of support purchased and the specific product that you are using. ■

Licensing and registration See “Licensing and regulatory information” on page 37.

Contacting Technical Support Customers with a current maintenance agreement may contact the Technical Support group by phone or online at www.symantec.com/techsupp/. Customers with Platinum support agreements may contact Platinum Technical Support by the Platinum Web site at www-secure.symantec.com/platinum/. When contacting the Technical Support group, please have the following: ■

Product release level



Hardware information



Available memory, disk space, NIC information



Operating system



Version and patch level



Network topology



Router, gateway, and IP address information



Problem description



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