Dry Vacuum

Rainbow E series Canister Wet/Dry Vacuum Owners Manuals, User Guides, Instructional Help Documents & Operating Information - Rainbow-2e.manual.pdf

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MESSAGE FROM REXAIR

WRITTEN WARRANTY

R12977A-2 Printed in U.S.A. ©Rexair 2006

Rexair sells the Rainbow Cleaner only to independent Authorized Distributors who are experienced in direct in-the-home selling. Since Rexair does not market its product through national advertising, awareness of the product is created by the individual efforts of thousands of direct selling “dealers,” who, by means of in-home demonstrations create interest in the Rainbow Cleaner in their local communities. The independent Authorized Distributors with whom those dealers are affiliated assume the responsibility for the legitimate distribution and service of the Rainbow Cleaner directly through their own dealers, or indirectly through independent subdistributors and their dealers. Rexair further requires that each Authorized Distributor make prompt and workmanlike service available through its own service outlets or through responsible independent service outlets in those communities in which it sells Rexair products through its independent subdistributors and dealers. Do not lose the name and address of the Dealer or Distributor from whom you bought the Rainbow Cleaner. Contact him or her for advice on caring for your Rainbow, warranty coverage, service, and the nearest service outlet. Rexair is highly selective regarding those it appoints as its direct customers, the Authorized Distributors. However, Rexair has no agreement or legal relationship with the independent resellers who acquire products directly or indirectly from an Authorized Distributor, and can only attempt to correct any customer complaints about such resellers by acting through the responsible Authorized Distributor. Rexair’s announced policy is to hold each Authorized Distributor responsible for remedying the results of any statement or action by any of the independent resellers that may result in a complaint from any member of the buying public. Should you have any problem or have any question regarding the above, you should first contact the Distributor or Dealer from whom you purchased your Rainbow. If you have any problem locating that person, contact Rexair’s Customer Service Department at the address listed below, being sure that you include your Rainbow’s Serial Number. They will immediately send you the name, address and phone number of the responsible Authorized Distributor for your area. If you feel you are not receiving proper assistance from the Authorized Distributor, please contact us immediately. All of our Authorized Distributors know their obligations. For any additional information or assistance write to: Rexair, 50 W. Big Beaver Road, Suite 350, Troy, Michigan 48084 U.S.A. (248) 643-7222 or fax to (248) 643-7676. You can visit Rexair’s Web Site at: www.RainbowSystem.com Rexair provides to its Authorized Distributors, and only to them, a written four-year warranty on its vacuum cleaner and attached accessories and an eight-year warranty on the vacuum cleaner motor and controller. Replacement parts can be new or remanufactured as provided at Rexair’s sole discretion. These warranties do not cover normal wear-and-tear arising from usage of the products. Even though Rexair, as the manufacturer, does not deal directly with the consumer nor provide the consumer with a written warranty, the law imposes certain responsibilities on all manufacturers who make consumer products. The products must not be defective and must be generally fit for their intended uses. These implied warranties of merchantability and fitness are honored by Rexair. Further, Rexair requires each Authorized Distributor to pass through to the consumer, by way of the Authorized Distributor’s own written warranty, the benefit of Rexair’s warranty to such Distributor. Rexair sells the Rainbow to its Authorized Rainbow Distributors for resale by those Distributors and their agents solely through in-home demonstrations to ultimate user-owners. Any other sale is strictly prohibited. Any product purchased in any other sale is not covered by the authorized warranties.

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